{"id":6034,"date":"2015-04-20T13:55:58","date_gmt":"2015-04-20T13:55:58","guid":{"rendered":"https:\/\/cbc-logistics.com\/?page_id=6034"},"modified":"2016-06-20T09:52:04","modified_gmt":"2016-06-20T08:52:04","slug":"it-support","status":"publish","type":"page","link":"https:\/\/cbc-logistics.com\/en\/customer-area\/it-support","title":{"rendered":"IT support"},"content":{"rendered":"<p>[et_pb_section admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; background_color=&#8221;#153b78&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_fullwidth_header admin_label=&#8221;Fullwidth Header&#8221; title=&#8221;IT support&#8221; subhead=&#8221;Shipping software, printers, label settings&#8221; background_layout=&#8221;dark&#8221; text_orientation=&#8221;center&#8221; header_fullscreen=&#8221;off&#8221; header_scroll_down=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; content_orientation=&#8221;center&#8221; image_orientation=&#8221;center&#8221; custom_button_one=&#8221;off&#8221; button_one_letter_spacing=&#8221;0&#8243; button_one_use_icon=&#8221;default&#8221; button_one_icon_placement=&#8221;right&#8221; button_one_on_hover=&#8221;on&#8221; button_one_letter_spacing_hover=&#8221;0&#8243; custom_button_two=&#8221;off&#8221; button_two_letter_spacing=&#8221;0&#8243; button_two_use_icon=&#8221;default&#8221; button_two_icon_placement=&#8221;right&#8221; button_two_on_hover=&#8221;on&#8221; button_two_letter_spacing_hover=&#8221;0&#8243;]<\/p>\n<p><\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section admin_label=&#8221;section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;on&#8221; transparent_background=&#8221;off&#8221; background_color=&#8221;#ffffff&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner admin_label=&#8221;row_inner&#8221;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p>\nOur professional IT support team will assist you in setting up the shipping software, instruct you on how to use the software and look after the removal of specific bugs. Our customers use shipping software such as <strong>Easylog, DELIsprint, Worldship<\/strong> and <strong>LogSelect<\/strong>. For all of these systems, we have an address pooling interface. So you can conveniently import your order data automatically or manually from plentymarkets, dreamrobot, afterbuy, JTL or ebay-profimanager into our LogSelect software and generate shipping labels. 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for example:<\/span><\/p>\n<p><span style=\"font-size: 18px;\">1kg to Austria from 5.55\u20ac*<br \/> 1kg to&nbsp;USA from 10.95\u20ac*<br \/> 1kg to China from 13.95\u20ac*<\/span><br \/> <span style=\"font-size: 8px;\">* price subject to 19% VAT<\/span><\/p>\n<p><a class=\"et_pb_promo_button et_pb_button\" href=\"https:\/\/en.cbc-logistics.com\/contact\/\">Request now<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you need help?&#8221; custom_css_main_element=&#8221;border-radius:5px; box-shadow: 1px 2px 2px 1px grey;margin-bottom: 3.27%!Important;&#8221;]<\/p>\n<p><a class=\"et_pb_promo_button et_pb_button\" href=\"https:\/\/en.cbc-logistics.com\/customer-area\/faq\/\">FAQ <\/a><\/p>\n<p>Should our FAQ prove to be insufficient, our<strong> service team<\/strong>is available&nbsp;<strong>Mo&nbsp;\u2013&nbsp;Fr<\/strong>&nbsp;von <strong>08:00 \u2013 17:00<\/strong> on<strong> +49&nbsp;2507&nbsp;539&nbsp;20-20<\/strong> and can also be reached by e-mail at:<\/p>\n<p><noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<style>\n\n        \/* PLUGIN WIDE STYLES *\/\n    \n        .nf-form-cont {\n                                    background-color:#dddddd;\n                                            padding:5px;\n                    }\n        .nf-response-msg {\n                                    padding:5px;\n                    }\n        .nf-form-content .nf-field-element .ninja-forms-field:not(select) {\n                                    width:100%;\n                    }\n    <\/style><div id=\"nf-form-124-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-124\" aria-describedby=\"nf-form-errors-124\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='124';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Please enter a valid email address!\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Number Min Error\",\"fieldNumberNumMaxError\":\"Number Max Error\",\"fieldNumberIncrementBy\":\"Please increment by \",\"fieldTextareaRTEInsertLink\":\"Insert Link\",\"fieldTextareaRTEInsertMedia\":\"Insert Media\",\"fieldTextareaRTESelectAFile\":\"Select a file\",\"fieldsTermsAdd\":\"Add New\",\"fieldsTermsNewName\":\"New term name\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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