Shipment complaint

Parcel complaints can occur. Using our complaint management, briefly explain what has happened!
Do you have a parcel complaint? Using our flexible complaint management system, you can send us a message right here and we take care of your parcel complaint! Alternatively, you can also send us an e-mail to, for example with attachments.
Your contact person

Shipment complaint - Versandlogistiker

David Guil
Chief Service Manager

+49 6445 25771-42

Shipping in Germany from 2.65€*

Shipment delivery in Germany from 2.65 €* via c.b.c. logistics, including pick-up and all other services 
* price subject to 19% VAT

Request now

International shipping from 5.55€*

Thanks to our bundled shipping volumes and close cooperation with parcel delivery companies we achieve considerable price reductions which we pass on to you! for example:

1kg to Austria from 5.55€*
1kg to USA from 10.95€*
1kg to China from 13.95€*

* price subject to 19% VAT

Request now

Do you need help?


Should our FAQ prove to be insufficient, our service teamis available Mo – Fr von 08:00 – 17:00 on +49 2507 539 20-20 and can also be reached by e-mail at:

We optimise your parcel shipping

c.b.c. logistics is your partner when it comes to shipping business and logistics solutions. Contact us now! Our consultation is non-binding and free of charge.