Returns management

We offer a complete, cost-effective and reliable international solution!
An affordable and uncomplicated return solution is an important competitive factor in e-commerce. c.b.c. logistics offers a complete, cost-effective and reliable international solution! Returns cannot always be avoided but the processing can be simplified a lot. Our partners have adapted the service to B2C needs. Thus, you have more flexibility and higher customer satisfaction.
Returns management - Versandlogistiker

Domestic returns solution

The domestic return solution is natural for many e-commerce operators. Even if the current legislation no longer makes free returns obligatory, it is an important competitive factor on the e-commerce market. Many parcel shipping companies have their domestic returns solutions. But which solution fits your product/concept? The returns solution we offer includes the following services:  

  • Returns portal with input mask for your customer service
  • A fully integrated returns portal on your website / your sales portal / at your web store
  • Acceptance at all post office branches in Germany
  • Liability up to €500
  • Flat price up to 31.5 kg and 120cm x 60cm x 60cm
Returns management - Versandlogistiker

International returns solution

The shipments of your customers from abroad can be handled quickly and cost-effectively through us. On delivery, your customers will receive a return label of a domestic parcel service provider so the merchandise sold can be transported quickly and cost-effectively back to you. We offer this service for many countries in Europe and also overseas:  

  • The international return possibility to Germany
  • Acceptance in all branches of the correspondent postal company
  • Return shipping labels can also be made available by the driver of the parcel services provider
  • The possibility to pick up the return shipments at your customer’s place
  • Individually calculated price for all return parcels
Your contact person

Returns management - Versandlogistiker

Evgenij Bazenov
Chief Sales Manager

Telephone:
+49 6445 25771-26

Shipping in Germany from 2.65€*

Shipment delivery in Germany from 2.65 €* via c.b.c. logistics, including pick-up and all other services 
* price subject to 19% VAT

Request now

International shipping from 5.55€*

Thanks to our bundled shipping volumes and close cooperation with parcel delivery companies we achieve considerable price reductions which we pass on to you! for example:

1kg to Austria from 5.55€*
1kg to USA from 10.95€*
1kg to China from 13.95€*

* price subject to 19% VAT

Request now

Do you need help?

FAQ

Should our FAQ prove to be insufficient, our service teamis available Mo – Fr von 08:00 – 17:00 on +49 2507 539 20-20 and can also be reached by e-mail at:

We optimise your parcel shipping

c.b.c. logistics is your partner when it comes to shipping business and logistics solutions. Contact us now! Our consultation is non-binding and free of charge.