Service management

Competent, independent and success-oriented management of your daily service cases

The service management team of c.b.c. logistics is characterised by competent and success-oriented processing of service cases in your daily logistics. Our regular customers recognise our outstanding service! You can access our services at any time. For example, when it comes to delivery times, price enquiries, claims or complaints about missing payments for COD shipments. This is just a small list of our services available to you. Of course, you can directly ask the parcel service provider anything by yourself. The long-standing practice has already persuaded many online shipping traders that cooperation with a shipping partner, as it is with c.b logistics, brings higher success rates. The reasons of the hight success rates are obvious:

  • Years of hands-on expertise in all areas of logistics
  • We are an independent shipping partner
  • We are an overall parcel service provider
  • Our requirements are given top priority by the carriers due to large shipping amounts as well as our status as a service partner

We know the needs and processes of over 800 customers whether small shippers operating from their garages or large customers with shipping lines.

David Guil

Chief service manager

Our service management team works closely with the IT support which will support you in system integration and day-to-day work with the shipping software. Both teams are available Mo – Fr 8 a.m. – 5 p.m. Contact us now to receive a non-binding quote. Let good cooperation convince you.

Bear in mind: there is no contractual obligation or mininum volume requirement.   

Your contact person

Service management - Versandlogistiker

David Guil
Chief Service Manager

+49 6445 25771-42

Shipping in Germany from 2.65€*

Shipment delivery in Germany from 2.65 €* via c.b.c. logistics, including pick-up and all other services 
* price subject to 19% VAT

Request now

International shipping from 5.55€*

Thanks to our bundled shipping volumes and close cooperation with parcel delivery companies we achieve considerable price reductions which we pass on to you! for example:

1kg to Austria from 5.55€*
1kg to USA from 10.95€*
1kg to China from 13.95€*

* price subject to 19% VAT

Request now

Do you need help?


Should our FAQ prove to be insufficient, our service teamis available Mo – Fr von 08:00 – 17:00 on +49 2507 539 20-20 and can also be reached by e-mail at:

We optimise your parcel shipping

c.b.c. logistics is your partner when it comes to shipping business and logistics solutions. Contact us now! Our consultation is non-binding and free of charge.