Cancelling parcels not yet mailed - Versandlogistiker

Before the day-end closing, parcels can easily be cancelled using the software.


After the day-end closing, you can cancel your parcels through us within 30 days.


We require the corresponding tracking number and you customer number.

Please e-mail these to serivce[@] or fax them to +49 6445 25771-17.

You can easily request a cancellation HERE.


Offsetting takes place after a verification and always during the second billing period of the month.

Please be aware that your right to a refund is only valid until the end of the month.