Difficulties at pick-up - Versandlogistiker

If difficulties arise at pick-up due to your driver being

absent or directed to a wrong address,

you always have the chance to take the shipments to the

nearest branch office (see FAQ “Drop-off at branch office”).


Complaints may be filed through us on +49 6445 25771-20 and directly with

DHL on 02282 – 8609800 (the EKP, customer number from Deutsche Post, is required).